FAQs
🐾 Frequently Asked Questions
📦 How long does shipping take?
All orders are printed to order in Australia.
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Within Australia: 5–10 business days
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International: 10–20 business days
You’ll get a tracking link as soon as your order ships!
👕 Are your tees true to size?
Yes! Our tees are standard unisex sizing.
We recommend checking the size guide on each product page to be sure. If you’re between sizes, go one up for a relaxed fit.
🎨 Can I customise my order?
Absolutely! We offer custom phone cases and limited custom tee options.
Want your dog’s name or a custom breed design? Contact us here and we’ll make it happen.
❌ Can I return or exchange my item?
Because our products are made to order, we don’t offer returns for change of mind.
However, if your item arrives damaged or incorrect, contact us within 7 days and we’ll make it right.
💳 What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and Shop Pay.
💌 Still have a question?
Reach out to us anytime at hello@tankyco.com.au or through our Contact Page. We’re happy to help!